20% OFF CANADA DAY SALE + FREE SHIPPING IN CANADA ON ORDERS OVER $80 - USE CODE 'CANADA' & 'FREESHIP'
20% OFF CANADA DAY SALE + FREE SHIPPING IN CANADA ON ORDERS OVER $80 - USE CODE 'CANADA' & 'FREESHIP'
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FAQ

What is the best way to burn my Elysian Fragrances candle?
To ensure you get the most out of your Elysian Fragrances candle, it is important on your first burn to allow the candle to melt to the edges of the container before extinguishing. This should take roughly 2 to 3 hours. Candles have memory so if you extinguish it too quickly, you may experience tunneling.
Also maintain a trimmed wick of ¼ inches before every use to prevent smoking and soot build-up.
 
What are Elysian Fragrances candles made of?
Your Elysian Fragrances candle is handcrafted with the highest quality natural soy blend, captivating paraben free, phthalate free natural fragrance oils and non-toxic 100% cotton wicks. Transporting you away the second your candle is lit.

How long do Elysian Fragrances candles burn for?
All our candles are of made using our natural soy blend wax which allows a cleaner, slower burn. Our double wicked 11.5oz (330g) candles can burn for up to 55 hours.
 
Why does my Elysian Fragrances candles look like it has air bubbles?
Occasionally you may notice an air bubble between the wax and the glass. This is purely cosmetic and will not affect the way your Elysian Fragrances candle burns. These air bubbles are common in soy candles as the wax is more temperature sensitive and can shrink when candles are exposed to the cold.
 
Do you ship Elysian Fragrances internationally?
Yes, Elysian Fragrances are inspired by the world so it’s only fair we let everyone experience them.  
 
Do you offer wholesale/bulk order discounts?
Yes, please visit our ‘Wholesale/Custom Orders’ page.
 
What size is my Elysian Fragrances candles?
Our candles come in 11.5oz (330g) jars but stay tuned more sizes will be offered soon.
  
Why is the wax drowning out the wick?
As we have recommended your Elysian Fragrances candle should be burnt until a full layer of wax has been melted every time, this should take roughly 2 to 3 hours. If you consistently burn your candle for shorter periods of time and don’t allow for a full layer to melt you will see the candle start to tunnel which will cause the wick to eventually drown out.